What is YSI IT Support?
YSI’s IT support model makes sense for everybody, especially for small and medium companies that need an support model that is flexible, affordable, and aligned with their business.
Overlooked by main support providers who are focusing on larger clients, small and medium businesses often resort to using freelance consultants or expensive in-house resources. In consequence the companies have to tolerate inconsistent availability, high cost and varied technical expertise. This can be prevented by contracting YSI for your support needs.
What do we offer
We are able to offer enterprise level support on a small business budget since we are continuously working on streamlining our organization and optimizing our resource use.
How does it work?
You have three options to get in contact with our support:
1. Web based Chat
2. Phone
3. Email
Support Model
We have a unique support model, divided in two main branches:
- Small and Medium Business (SMB): suitable for companies with about 15 computers (laptops, workstations and servers included)
- Professional Support: offered to businesses with more than 15 computers and SMB companies with extended support needs.
